Insurers must innovate to counter disruption from BigTech: World Insurance Report 2018

The World Insurance Report (WIR) from Capgemini, in collaboration with Efma, has found Insurers face losing significant ground to the likes of Amazon, Google and Apple as a willingness from customers to buy insurance products from BigTech – coupled with a need for improved customer service across digital platforms – provide multiple opportunities for new players to take advantage.

Read more at Reinsurance News