Progressive Insurance hiring 110 at Tampa Bay area call center
May 25, 2011
The following article was published in the St. Petersburg Times on May 24, 2011:
Progressive Insurance Hiring 110 at Tampa Bay Area Call Center
By Jeff Harrington
To handle a growing customer base, Progressive Insurance plans to hire 110 workers by the end of June at its call center in southern Hillsborough County, the auto insurer said Tuesday.
“The number of policyholders we have continues to grow,” company spokeswoman Leah Knapp said, citing a 6 percent increase in auto policies and 5 percent increase in special lines policies compared to a year ago.
Progressive currently has about 2,300 employees at the Riverview center. The complex is the company’s second-largest customer service location, after its headquarters and flagship customer service operation in Cleveland.
The new jobs, which involve selling auto policies and answering customer questions, would pay in the $12- to $15-per-hour range, Knapp said.