Florida Division of Insurance Agent and Agency Services Schedules May 14 Hearing on Proposed Amendments to Customer Representative Rules, if Requested

Apr 19, 2012


The Florida Department of Financial Services (“DFS”) Division of Agent and Agency Services has issued a Notice of Proposed Rulemaking (“Notice”) for Rule Chapter 69B-213, F.A.C., relating to customer representatives.  The Notice will be published in the April 20, 2012 edition of Florida Administrative Weekly.

The proposed amendments would update Rule Chapter 69B-213, F.A.C., to conform with current statutory provisions in the Florida Insurance Code.

Following is a summary of the proposed amendments:

  • Rule 69B-213.020, F.A.C., would be amended to include definitions for the terms “customer representative” and “limited customer representative.”
  • Rule 69B-213.040, F.A.C., would be amended to delete references to repealed statutory provisions.
  • Rule 69B-213.060, F.A.C., would be amended to require the agency to appoint the customer representative through the DFS’ online appointment process. This requirement will allow the public to verify that a customer representative is properly licensed and appointed by contacting the DFS or visiting the DFS Web site.
  • Rule 69B-213.070, F.A.C., would be amended to provide that the termination of a customer representative appointment may be done electronically or by a written notice to the DFS. It is also amended to require that a copy of the notice for terminating status as a supervising agent for a customer representative be maintained in the agency’s records.
  • Rules 69B-213.080 and 69B-213.090, F.A.C., would be amended to correct statutory citations.


If requested, a Proposed Rule Hearing will be held May 14, 2012, at 10:00 a.m. in Room 142 of the J. Edwin Larson Building, 200 East Gaines Street, Tallahassee, Florida.

To view the Notice and the proposed Rule texts, click here.


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